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SOAR buyer’s guide: 11 security orchestration, automation, and response products and tips for choosing the best one

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In recent years, the demand for security incident response solutions has increased significantly as cyber threats continue to evolve and become more sophisticated. Companies are investing in tools that can help them effectively detect, respond to, and mitigate security incidents in real-time. ServiceNow Security Incident Response is one such solution that is gaining popularity for its ability to support a wide range of third-party integrations and provide comprehensive incident data collection.

ServiceNow Security Incident Response offers seamless integration with various security products, enabling organizations to enrich their incident data collection capabilities. This includes connections with multiple ServiceNow modules for security, network, compliance, asset collection, and other IT-related issues. The platform leverages three AI-based tools: Flow Designer, Predictive AIOps, and Now Assist, which allow for visual workflow creation, event log analysis, and case management, respectively.

Similarly, Splunk SOAR, which was acquired by Cisco in early 2024, has established itself as a leading player in the security incident response space. With integration capabilities with over 300 third-party tools and Splunk’s Enterprise Security and Attack Analyzer products, Splunk SOAR offers more than 2,800 prebuilt automated workflows. Users can easily create playbooks using a visual editor and benefit from an AI assistant for natural language querying. Additionally, Splunk SOAR’s integration with Cisco’s Talos Intelligence threat feed further enhances its threat detection capabilities.

Another key player in the security incident response market is Swimlane Turbine, which boasts a wide catalog of third-party integrations with various security tools. The platform supports multiple connection types, including Rest APIs, webhooks, telemetry sensors, and business logic tools, enabling seamless integration with different security solutions. Swimlane’s focus on being an independent SOAR provider sets it apart from competitors, as it does not offer its own SIEM or XDR products. Instead, it offers Turbine Canvas, an AI-based low-code automator, and Hero AI for playbook automation in case management scenarios.

With the increasing complexity of cyber threats, organizations are recognizing the importance of investing in robust security incident response solutions. ServiceNow Security Incident Response, Splunk SOAR, and Swimlane Turbine are leading the way in providing comprehensive incident management capabilities through their extensive third-party integrations and advanced AI technologies. As more companies prioritize cybersecurity, the demand for these solutions is expected to continue to grow in the coming years.

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