Timonium, Md., June 28, 2024 – Bloom Health Centers, a mental health service provider operating under the name Psych Associates of Maryland LLC, has recently disclosed a data security breach that may have exposed the personal and protected health information of certain individuals. The company is taking steps to address the situation and provide support to those affected.
The incident came to light on November 1, 2023, when Bloom Health discovered suspicious activity in an employee’s email account. The company promptly secured the mailbox and launched an investigation with the help of a leading computer forensics firm to determine the extent of the breach. By December 6, 2023, it was confirmed that unauthorized access had been made to an employee’s mailbox. A thorough review of all data within the mailbox was conducted and completed on March 25, 2024. Efforts to contact potentially affected individuals were finalized on June 10, 2024.
The compromised information includes a range of personal data such as names, addresses, health insurance details, Medicaid/Medicare information, and medical records detailing diagnoses, prescriptions, treatments, and procedures. A small number of individuals may have also had their Social Security numbers, payment card numbers, and driver’s license numbers exposed. Despite this breach, there is currently no evidence to suggest that the information has been misused or accessed for fraudulent purposes.
As a responsible healthcare provider, Bloom Health is taking the privacy and security of patient data very seriously. In response to this incident, the company has implemented additional security measures to fortify its digital infrastructure and prevent similar breaches in the future. Moreover, they have set up a toll-free call center to address any inquiries related to the breach. The call center operates Monday through Friday from 9:00 a.m. to 9:00 p.m. Eastern Time and can be reached at 1-800-939-4170.
Bloom Health Centers, formerly known as Psych Associates of Maryland LLC, Comprehensive Behavioral Health, and Kraus Behavioral Health, is dedicated to supporting individuals in need of mental health services. While this breach has raised concerns about data security, the company remains committed to its mission of providing quality care to its patients and ensuring the confidentiality of their information.
In conclusion, Bloom Health Centers is working diligently to address the fallout from this data breach and is dedicated to maintaining the trust and confidence of its clients. By prioritizing data security and implementing robust safeguards, the company aims to prevent future breaches and uphold the highest standards of patient confidentiality and care.