Darktrace, a global leader in cybersecurity AI, has introduced a new service, Darktrace Managed Detection & Response (MDR), aimed at enhancing security operations for organizations facing the rise of AI-powered threats. This service combines Darktrace’s cutting-edge detection and response capabilities with the expertise of its global analyst team, providing customers with AI-powered threat containment and expert alert management across various environments.
According to the Darktrace State of AI Cybersecurity 2024 report, over 40% of security leaders consider enhancing and optimizing technology and processes in the security operations center (SOC) as a top priority to bolster defenses against AI-powered threats. Darktrace, a pioneer in applying AI to cybersecurity challenges, has been at the forefront of transforming security operations for over a decade. Building upon its expertise, Darktrace launched the MDR service in March 2024 to enable customers to leverage the benefits of effective human-AI collaboration.
The MDR service offers expanded hands-on analyst support with 24/7 managed detection and response across network, cloud, operational technology (OT), endpoints, and software-as-a-service (SaaS) applications. Darktrace’s SOC team monitors customer environments for high-priority alerts, conducts investigations to identify potential threats, and takes proactive steps to contain and mitigate these threats. By doing so, the SOC buys valuable time for internal teams to prepare for engagement while gathering essential context for effective remediation efforts.
Darktrace’s global SOC team, comprised of 100+ cybersecurity analysts, supports the MDR service, offering real-time knowledge, threat analysis, and containment expertise. The SOC operates 24/7 with headquarters in the United Kingdom, United States, and Singapore, ensuring that analysts are available round-the-clock to support customers.
The service leverages Darktrace’s ActiveAI Security Platform, which employs a unique self-learning AI engine to detect and respond to known, unknown, and novel threats in real-time. While the AI can autonomously contain active threats, high-priority threats often require human intervention. The MDR service allows the Darktrace SOC to step in immediately, conduct triage, and provide context to internal teams, ensuring a coordinated and effective response.
In addition to these features, Darktrace Managed Detection & Response offers expansive coverage across various environments, unlimited access to Darktrace’s analyst team, semi-annual operational efficiency reports, quarterly analyst reviews, and regular service reports for full transparency.
Denise Walter, Chief Revenue Officer at Darktrace, highlighted the importance of the company’s AI-powered MDR service in addressing evolving cyber threats. She emphasized that the service brings the power of Darktrace’s technology and expertise directly into customers’ environments, providing added peace of mind and protection.
Darktrace Managed Detection & Response is now available to customers using Darktrace DETECT and RESPOND across Network, Cloud, OT, Endpoints, or SaaS applications. Darktrace partners can also resell the service, offering added value to customers with complementary security offerings.
To learn more about Darktrace Managed Detection & Response, interested parties can register for an upcoming webinar on June 6th at various times.
In conclusion, Darktrace’s introduction of the Managed Detection & Response service represents a significant advancement in the field of cybersecurity, offering customers effective threat containment and expert management in the face of evolving cyber threats. With its innovative approach and commitment to excellence, Darktrace continues to lead the way in proactive cyber resilience and security operations.
