Keeper Security Unveils New Integrations to Enhance Jira Security Workflows
Keeper Security has made a significant leap in cybersecurity by announcing two innovative native integrations with Atlassian’s popular project management software, Jira. These new features embed essential security incident response and privileged access governance directly into existing Jira workflows, effectively centralizing access enforcement within the Keeper platform.
As organizations increasingly rely on Jira for managing security incidents, operational requests, and workflow changes, the need for an integrated response system has grown. Currently, security alerts are tracked and triaged within Jira. Remediation tasks are assigned, and approvals are documented to maintain order throughout the workflow. Unfortunately, many organizations face challenges due to disconnected incident response processes and access enforcement. This often relies on manual handoffs, email approvals, or improvised methods, introducing unnecessary risks and delays in critical operations.
Keeper’s latest integrations aim to bridge this gap by providing a unified system for security detection, response, and access governance. These enhancements will ensure that organizations can operate more efficiently and securely. By allowing Keeper to remain the central system for enforcing these controls, the integrations bring together essential components of cybersecurity into a single operational flow.
The two integrations are built using Atlassian Forge, serving distinct yet complementary functions. The Jira ITSM integration focuses on handling security events and incidents, automating response tasks. Meanwhile, the Jira Workflow integration manages the processes of how access is requested and granted in relation to these incidents or broader operational needs. These systems work seamlessly together, ensuring that detection, response, and access enforcement are consistent and well-coordinated.
Craig Lurey, the Chief Technology Officer and Co-founder of Keeper Security, articulated the importance of these integrations, stating, “Security teams don’t just investigate incidents in Jira; they also coordinate the access changes required to resolve them. This industry-first integration extends privileged access approvals and workflow into the tools that security and IT teams use every day, ensuring that strict encryption controls are still in place.” His statement emphasizes the necessity of a secure yet effective approach to incident management.
With the new integration, security alerts generated by Keeper will be automatically transformed into Jira issues. This function allows automatic capture, prioritization, and tracking of incidents without the need for manual ticket creation. Each issue comes complete with event context and structured alert data, equipping teams to evaluate impact swiftly and initiate remediation processes.
Furthermore, the Jira Workflow integration paves the way for related access actions necessary to resolve incidents or operational requests directly from within Jira. Teams can seamlessly request access to critical Keeper Vault resources, shared folders, service accounts, or other protected systems through the same workflow that manages the incident or task. This integration also offers functionality for Endpoint Privilege Manager approvals, enabling administrators to review and address privilege elevation requests directly within the Jira platform.
Another noteworthy feature is the support for configurable expiration windows in access requests, allowing organizations to implement time-bound access without creating standing privileges. All access enforcement, cryptographic operations, and session auditing remain under Keeper’s purview, ensuring that Jira functions effectively as a workflow interface rather than a security boundary.
This comprehensive approach allows organizations to eliminate insecure processes like email approvals and screenshots, thus unifying incident response and access remediation. It helps enforce a least-privilege access model across various environments, such as cloud, hybrid, and on-premises systems, while maintaining complete audit trails that encompass alerts, approvals, and access events. The integration effectively fortifies organizations’ security frameworks by streamlining operations.
The newly developed Jira integrations are equipped to support both team-managed and company-managed projects and have been developed on the Atlassian Forge platform, tailored to Jira Cloud environments. The flexible field mapping capabilities enable organizations to align Keeper alert data and access workflows with their existing Jira configurations, issue types, and priority levels. By integrating access governance directly into Jira workflows without diluting enforcement, Keeper Security empowers organizations to modernize their security operations while adhering to the zero-trust and zero-knowledge architecture essential for regulatory compliance, audit requirements, and risk management.
Lurey also noted, “These integrations reflect Keeper’s broader platform strategy. Security workflows should adapt to how teams work, but enforcement should never be fragmented. Jira is where decisions happen. Keeper is where access is controlled.” This perspective encapsulates the vision of integrating security more transparently into daily operational tools.
Moreover, Keeper offers a range of integrations designed to assist organizations in strengthening their security and identity workflows while minimizing manual overhead. It connects seamlessly with identity providers and Single Sign-On (SSO) solutions, facilitating automated user provisioning through System for Cross-domain Identity Management (SCIM) tools. In addition, Keeper integrates with Security Information and Event Management (SIEM) tools to relay real-time credential and access activity information into extensive security monitoring and compliance dashboards.
In conclusion, Keeper’s new Jira integrations are now available and set to enhance the way organizations manage security incidents while boosting compliance, operational efficiency, and overall cybersecurity posture. By tying security more closely to existing enterprise tools and workflows, Keeper ensures organizations can navigate contemporary challenges while remaining vigilant against potential threats.