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Netskope Empowers Safe Utilization of ChatGPT and Generative AI Applications in Enterprises

Netskope Empowers Safe Utilization of ChatGPT and Generative AI Applications in Enterprises

Netskope, a leading provider of Secure Access Service Edge (SASE), has announced the general availability of a comprehensive data protection solution that will assist enterprises in securely managing employee use of generative AI applications such as ChatGPT, Google Bard, and Jasper. This solution comes in response to incidents in 2023 that exposed sensitive data from generative AI applications, prompting enterprises to prioritize the safe enablement of these applications while minimizing risk.

According to research conducted by Netskope, approximately 10% of enterprise organizations are currently blocking the use of ChatGPT by their teams. However, the adoption of ChatGPT is growing rapidly within these organizations, with a monthly growth rate of 25%. Furthermore, about 1 out of every 100 enterprise employees actively uses ChatGPT daily, submitting an average of 8 prompts per day.

To address the challenge of safely enabling the use of generative AI applications, Netskope has combined its industry-recognized data protection features with newly released innovations specifically designed for classifying and controlling the usage of these applications. These capabilities are now available to Netskope customers as part of its Intelligent Security Service Edge (SSE) platform.

The Intelligent SSE platform offers several key features to ensure the safe enablement of generative AI applications. It provides comprehensive visibility into the usage of ChatGPT and other generative AI applications within an organization. This includes access to industry-leading discovery of Software-as-a-Service (SaaS) applications, allowing organizations to monitor trends and usage patterns. Additionally, the platform offers granular context and instance awareness through patented inspection capabilities, enabling organizations to discern access levels and data flows.

Netskope’s platform also includes advanced application access control features to dynamically manage access to generative AI applications. Real-time coaching messages alert users to potential data exposure and other risks, promoting responsible use of these applications. It also allows organizations to monitor, allow, or block the posting of sensitive data to AI chatbots, ensuring compliance with regulatory requirements.

In terms of data protection, Netskope’s platform includes advanced classifiers and machine learning-based detection to support regulatory compliance needs, such as GDPR, CCPA, HIPAA, and others. This helps organizations prevent the unauthorized sharing of sensitive data through generative AI applications.

The platform’s security services are powered by NewEdge, the world’s largest security private cloud presence, with data centers in over 65 regions globally. This ensures unparalleled service coverage, performance, and resilience for Netskope customers.

Netskope has a strong track record of AI and machine learning innovation in data protection and other areas. Since its founding in 2012, the company has been recognized for its advanced data protection capabilities and its use of AI and ML in areas such as threat protection, IoT security, and AIOps. Its team includes inventors listed on hundreds of patents worldwide.

Netskope is committed to the responsible use of AI/ML technologies and works closely with peers, academia, thought leaders, and governments to ensure that these technologies are used in a way that benefits customers and society as a whole. Its AI Labs division focuses on solving security and fraud problems through the responsible use of AI/ML and developing large-scale models for real-time security use cases.

The company’s efforts in AI innovation have been recognized by industry analysts, such as Gartner. Netskope was named a leader in the 2023 Gartner Magic Quadrant for Security Service Edge and received the highest scores among any SSE vendor in the “Identify and Protect Sensitive Information” category of the Critical Capabilities for SSE report.

With its comprehensive data protection solution for generative AI applications, Netskope aims to help enterprises safely enable the use of these applications while minimizing security risks. By providing visibility, access control, and advanced data protection features, Netskope’s platform enables organizations to embrace the potential of generative AI while ensuring the safety and productivity of their businesses.

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