A recent study conducted by Forbes Advisor has revealed that a staggering 93% of employers in the United Kingdom perceive a significant IT skills gap within the job market. The experts at Forbes Advisor surveyed 500 UK businesses across various sectors, including business, consulting and management, engineering, and education, to gain insights into the IT skills most lacking in the market and the measures being taken to bridge the skills gap.

One of the primary reasons identified for the IT skills gap by over two-fifths of businesses (42%) is the rapid pace of technological advancements. As technology continues to evolve at an unprecedented rate, businesses struggle to keep up with the necessary skills and knowledge. Additionally, two-fifths of businesses (41%) cited challenges in training and development as a contributing factor. This indicates that businesses are facing difficulties in providing the necessary resources and opportunities for their employees to acquire and enhance their IT skills. Furthermore, over a third of businesses (37%) highlighted the lack of relevant educational programs, suggesting that the education system is not adequately preparing individuals for the demands of the IT job market.

Moreover, more than a third of businesses (35%) expressed concerns about competition and the scarcity of qualified candidates. As the demand for IT professionals increases, businesses find it challenging to attract and identify individuals with the required skills and qualifications. Additionally, more than a quarter of businesses (29%) pointed to salary disparities across the sector as a contributing factor. This suggests that the IT job market’s compensation structure may need to be addressed to attract and retain skilled professionals.

When considering the most in-demand IT skills in the UK job market, the study found that artificial intelligence (AI) and machine learning emerged as the top priority for employers in 2023. Two in five employers (40%) considered AI and machine learning skills to be the most sought-after in the job market. This sentiment was particularly echoed by key decision-makers, with 75% of business chairpeople and 71% of business partners believing that AI skills hold the greatest value.

IT support and troubleshooting (32%) and cybersecurity (30%) were also identified as indispensable technology skills. These findings highlight the increasing importance of technical skills related to IT infrastructure and security. Other essential IT skills in demand include data analysis and data science (27%), programming (24%), cloud computing (23%), mobile app development (16%), project management (14%), network administration (12%), and DevOps and automation (10%).

In addition to technical expertise, the study highlighted the significance of soft skills for IT professionals. More than half of employers (55%) identified problem-solving as the most vital soft skill for IT professionals, which encompasses analytical skills, critical thinking, and troubleshooting. Adaptability (52%) and teamwork (52%) were also identified as crucial skills, emphasizing the importance of embracing change and collaborating effectively within the IT industry.

To bridge the IT skills gap, businesses are implementing various strategies. The study found that more than one-third of businesses (34%) have invested in internal training programs to upskill their workforce. This indicates a commitment to developing existing employees and enhancing their IT capabilities. Additionally, nearly one-third of businesses (31%) outsource their IT projects to specialized providers or consultants. Outsourcing allows businesses to access the necessary expertise while focusing on their core operations. Furthermore, 30% of businesses are investing in top talent by offering higher salaries or incentives to IT professionals, demonstrating the market’s recognition of the value of IT skills. More than one-quarter of businesses (28%) are actively headhunting candidates from other companies, showcasing the competitive nature of the job market.

Collaboration with educational institutions is also proving to be an effective strategy for bridging the skills gap. Over a quarter of businesses (28%) are partnering with educational institutions to ensure the alignment of IT skill demand and supply. This partnership allows businesses to have a say in shaping educational programs to better meet industry needs.

Furthermore, businesses are adopting do-it-yourself (DIY) solutions to their IT needs, such as developing and enhancing their online presence. With the availability of relatively low-cost, off-the-shelf solutions, businesses can empower themselves to navigate technology challenges without a full IT team. Website builders, for example, offer customizable templates and modules, eliminating the need for complex coding. Additionally, software can automate routine tasks and facilitate communication, reducing reliance on technical expertise.

Mark Hooson, a technology reporter at Forbes Advisor, commented on the potential for small businesses to tackle the IT skills gap using software and website builders. He emphasized that these resources empower businesses to navigate technology challenges, even without a full IT team. Website builders’ customizable features and software automation can alleviate some of the burden on businesses and reduce the need for extensive technical expertise.

Overall, the study highlights the widespread perception among employers of an IT skills gap in the UK job market. The findings emphasize the importance of technical skills related to AI, IT support, troubleshooting, and cybersecurity, along with essential soft skills like problem-solving, adaptability, and teamwork. Businesses are taking active measures to bridge the skills gap by investing in internal training, outsourcing projects, offering higher salaries, and actively seeking talent from other companies. Collaboration with educational institutions and the use of DIY solutions are also contributing to the efforts. As technology continues to evolve, it is crucial for businesses, educational institutions, and policymakers to address and bridge the IT skills gap to ensure the UK job market remains competitive and capable of meeting industry demands.

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