Michelle Weston, the VP of Security & Resiliency at Kyndryl, recently discussed the critical challenges facing security operations and how to effectively address them in a Help Net Security interview. The primary issues highlighted were the escalating cyber resilience risks, shifting regulatory conditions, and the integration of emerging technologies. To combat these challenges, organizations are advised to prioritize a robust cyber resilience strategy and collaborate with dependable Managed Service Providers (MSPs).

Amid the ever-evolving cybersecurity landscape, three paramount challenges currently confront security operations. The proliferation of cyber resilience risks, the dynamic regulatory environment, and the implementation of emerging technologies present formidable hurdles. In response to these challenges, entities are urged to develop a robust cyber-resilient strategy in conjunction with engaging strategic and trustworthy managed services partners. These partners should offer consultative-led services to assess and enhance a customer’s cyber resilience posture, deliver incident response and cyber incident recovery services, and bridge skills gaps crucial for maintaining a comprehensive resilience approach required to stay ahead of industry trends and regulatory changes.

The role of AI and automation in boosting the efficiency and accuracy of security operations cannot be overstated. Through the integration of AI capabilities and enhanced automation, the capacity to detect and respond to risks is greatly improved. AI applications can augment security operation capabilities by enhancing vulnerability scanning, anomaly detection, risk quantification, and data enrichment. The judicious use of AI and automation tools results in decreased human error, enhanced cost efficiency, and improved decision-making, although it is essential to exercise caution due to the ongoing evolution of these technologies.

Outsourcing emerges as a pivotal strategy capable of significantly influencing modern security operations. Environmental, regulatory, and technological shifts are escalating, necessitating organizations to seek external support from business partners to navigate these challenges effectively. While outsourcing may be a viable model in some instances, managed service models in collaboration with experienced partners have proven most effective. Collaborating with such partners enables internal teams to concentrate on core business functions, fuel business growth, and forge innovative solutions that drive industry-wide change.

The issue of tool sprawl poses a significant obstacle to security operations, especially in environments characterized by diverse IT estates spanning multiple sites, cloud services, vendors, and hybrid setups. To address this challenge, organizations should acquire flexible security services tailored to their specific needs to consolidate security vendors, reduce attack surfaces, and centralize technologies. Additionally, businesses seek to maximize returns on security investments by leveraging existing security tools and teams to unlock deeper threat insights across their IT estates.

The cybersecurity skills gap presents a pressing concern impacting security operations for numerous organizations. Faced with resource constraints and skill shortages, maintaining an in-house team to address cyber resilience and incident recovery may prove arduous and cost-prohibitive. In light of these challenges, entities are encouraged to either transition to managed services or augment their existing capabilities by collaborating with strategic partners to bridge gaps effectively.

Looking ahead, emerging technologies and trends are poised to exert a profound impact on security operations. Notably, changing regulations such as DORA, SEC, NIS2, and others are set to shape the regulatory landscape in the coming year. Organizations worldwide are proactively seeking to stay ahead of these regulations, employing the expertise of managed services partners for assessments and consultations to ensure compliance readiness. Moreover, the increasing integration of AI and machine learning in security operations is witnessing rapid advancements to meet evolving customer expectations and address security standards effectively.

In conclusion, navigating the multifaceted challenges facing security operations demands a proactive and collaborative approach, underpinned by resilient strategies focused on leveraging emerging technologies and strategic partnerships to fortify defenses against cyber threats and ensure regulatory compliance in a rapidly evolving digital landscape.

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