Twitter users worldwide encountered significant disruptions on March 10, 2025, as they struggled to access their accounts due to a widespread outage. The outage primarily affected users in the Western regions, with the United States experiencing a concentrated impact. In response to the service interruptions, frustrated users turned to platforms like Down Detector to share their experiences and receive updates on the situation.
The timing of the issue varied depending on the user’s geographical location. Asian users first noticed disruptions around 3 PM local time, while users in the West experienced issues earlier in the day. A cryptic error message, “Something web wrong, try reloading the page,” greeted users attempting to access their accounts during the outage.
Speculation about the cause of the outage quickly emerged, with some users attributing it to a cyber-attack targeting Twitter’s infrastructure. Rumors circulated on platforms like Signal and Telegram, with some users pointing fingers at state-sponsored threat actors from Ukraine. These theories drew on recent diplomatic tensions between Ukrainian President Volodymyr Zelenskyy and former U.S. President Donald Trump.
However, Twitter promptly dispelled these rumors, revealing that the outage resulted from a technical glitch related to a software update. The problematic update was swiftly rolled back, restoring normalcy to the platform’s services. The duration of the downtime varied, lasting anywhere from 24 to 60 minutes for different users. Despite the relatively short duration, some individuals, particularly those reliant on Facebook, expressed frustration at being locked out of their accounts for several hours.
In retrospect, the Twitter outage served as a reminder of how quickly speculation around cyber-attacks can spread in the digital age. While initial assumptions pointed to malicious interference, the root cause was a simple IT glitch that was promptly rectified. Twitter’s response to the incident demonstrated the importance of effective crisis management and transparent communication with users.
As the platform returned to normalcy, users were able to resume their social media activities without further disruptions. The incident highlighted the vulnerability of digital platforms to technical issues and underscored the need for robust cybersecurity measures to safeguard against potential disruptions in the future.